We take a look at how business decisions have evolved and the effect of the BDMs community within real time conversations has changed the business purchase cycle.

How does networking and events tap into this and what results are we seeing from this new approach.

We also look at what conversations 2020 has brought and what the outlook is for next year within business conversations on Twitter.

We look at the importance of middle management, events and the industry news pre and during 2020.

We highlight what volume is happening on Twitter and how we are tapping into this. We also highlight what brands are doing it well.