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27 & 28 MARCH 2019


Mark Lloyd and Jason Daraz: Speaking at the B2B Marketing Expo

Mark Lloyd and Jason Daraz

FlexRM Limited

CRM: The Sequel – This Time it’s Personal

New AI-based tools in the next generation of CRM systems can now unlock intelligent, actionable insights that can help users to really understand and react to their customers. Microsoft’s Dynamics 365 suite is one of the leading CRM solutions and we’ll be looking at some of the benefits its AI based customer insights and social listening tools can bring.

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