B2B Expo logo

27 & 28 MARCH 2019

ExCeL LONDON

Justin Hall: Speaking at the B2B Marketing Expo

Justin Hall

Protocol Global

Marketing Automation Campaign Architecture 101 and When not to use personas


Designing for marketing automation is a whole new discipline modern marketers need to learn, in this session we explore some of the elements required to build best-in- class campaigns including workflow, logic, data capture and enrichment and customer touch points. In this 30 minute beginners guide, Protocol shares some of its tips, secrets, tools, templates and workflow to get the most out of your marketing automation tool.


Personas have become a must-have accessory in the modern B2B marketers arsenal, the ability to understand your audience and deftly predict their needs and hangouts. This session explores the pitfalls of building personas, when (and when not to use them) and explores alternative strategies to building actionable customer insights.

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